purchase is broken. any upgrade path from version 1?

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lars

08 Mar, 2016 05:44 PM

purchase is broken. any upgrade path from version 1?

  1. Support Staff 1 Posted by Brett on 08 Mar, 2016 05:55 PM

    Brett's Avatar

    Could you provide details on what's broken in the purchase system?

    There is a coupon for $3 off the current price (direct version only) for
    Marked 1 owners, I can provide that if you contact me about it through
    the form at http://brettterpstra.com/contact/

    -Brett

  2. 2 Posted by Lars Gelfan on 08 Mar, 2016 06:04 PM

    Lars Gelfan's Avatar

    Chrome gives me a “SSL error”, Safari just hangs when clicking the “buy” button. I bought version 1 via Mac store - not a big deal but seems like it should at least provide some upgrade info if not ability to update via the app.

  3. Support Staff 3 Posted by Brett on 08 Mar, 2016 06:09 PM

    Brett's Avatar

    Is it possible you're running a script blocker or have a firewall
    preventing access to the payment system?

    You can also download the free trial and purchase from within the app.
    (http://marked2app.com)

    The Mac App Store doesn't provide an upgrade mechanism for me, and I
    can't have it install a non-MAS version automatically, so there's really
    nothing I can do there. That's why I provide the coupon.

    -Brett

  4. 4 Posted by Lars Gelfan on 08 Mar, 2016 06:13 PM

    Lars Gelfan's Avatar

    Yep, our firewall blocks paddle.com <http://paddle.com/>. There you go. I can follow up from home.

    Thanks.

  5. Support Staff 5 Posted by Brett on 08 Mar, 2016 06:18 PM

    Brett's Avatar

    And do ping me via http://brettterpstra.com/contact/ for the upgrade
    license when you're ready.

    Thanks,
    Brett

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