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wrong e-mail registred

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kasperkofoed

Jan 28, 2014 @ 06:09 PM

Hi,

Thank for a great app!

When I registred to buy, i aborted mid-way and something went wrong. My version of Marked is paid and working now, but my registration e-mail is 'kako', and I have not been able to specify password etc.
Even though Marked is working, I would like access to my account, in case of a new computer etc.

1. Support Staff 1 Posted by Brett on Jan 28, 2014 @ 06:12 PM

   

   I'm unable to update this myself, but I will forward the request to
   Paddle and ask that they contact you with a solution.

   Thanks,
   Brett

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2. 2 Posted by Kasper on Jan 28, 2014 @ 07:11 PM

   

   Thanks!

   I'm not sure if its a result of the registration being wonky, and if it's your ballpark of Paddles, but when i export to paginated PDF, or print and save to pdf, only the first couple of pages show up.

   Is it a result of a feature missing in the trial, or something?

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3. Support Staff 3 Posted by Brett on Jan 28, 2014 @ 07:47 PM

   

   That would definitely by my area. How long is the document you're
   printing?

   There's no limitation on the trial version. If you could share a copy of
   the document in question for testing purposes, either publicly or
   privately, it would be of great help in diagnosing the issue.

   Marked 2 has been tested with documents that print over 70 pages in
   length, so something else is amiss.

   Thanks,
   Brett

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4. 4 Posted by Kasper on Jan 28, 2014 @ 07:57 PM

   

   The document is currently 17 pages, but might well end up over 70.

   I've attacted two examples. 'Problem1' is when i hit print from Marked and chooses 'save as PDF'. 'Problem2' is exporting as paginated PDF.
   The errors is weird and hard to replicate consistently, its usually between 2-4 pages that gets made into PDF (even though the automatic page numbers picks up on the fact that there are 17 pages) but one time it printed all the pages.

   • problem1.pdf 54.8 KB
   • problem2.pdf 42.5 KB
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