tag:support.markedapp.com,2011-09-11:/discussions/problems/161557-image-loading-issuesMarked: Discussion 2021-01-20T22:55:12Ztag:support.markedapp.com,2011-09-11:Comment/489813342021-01-20T14:58:41Z2021-01-20T14:58:41ZImage Loading Issues<div><p>Are you on the Mac App Store, Paddle, or Setapp version of Marked?</p>
<p>Thanks,<br>
Brett</p></div>Bretttag:support.markedapp.com,2011-09-11:Comment/489813342021-01-20T16:30:02Z2021-01-20T16:30:03ZImage Loading Issues<div><p>Hi Brett,</p>
<p>I have the Mac App Store version.</p>
<p>Thanks,<br>
Danny</p></div>Dan Mayertag:support.markedapp.com,2011-09-11:Comment/489813342021-01-20T16:44:12Z2021-01-20T16:44:12ZImage Loading Issues<div><p>It sounds like you're running into permissions errors due to sandboxing.<br>
The first thing to try is going to Preferences->Advanced and clicking<br>
"Update Permissions" in the Custom Processor settings. That should ostensibly give Marked access to load assets from anywhere on your<br>
drive, though it's a bit hit and miss with sandboxing permissions. If<br>
that fails, please let me know and I can provide a free crossgrade to<br>
the Paddle version, which doesn't have any of the sandboxing issues.<br>
(You can also use the Setapp version, if you're a Setapp subscriber).</p>
<p>-Brett</p></div>Bretttag:support.markedapp.com,2011-09-11:Comment/489813342021-01-20T22:23:41Z2021-01-20T22:23:42ZImage Loading Issues<div><p>I tried updating permissions, but am still running into errors. Would I be able to cross grade to the Paddle version? I am not a Setapp subscriber. Thanks!</p></div>Danny Mayertag:support.markedapp.com,2011-09-11:Comment/489813342021-01-20T22:55:12Z2021-01-20T22:55:12ZImage Loading Issues<div><p>I'll send a license code to the email you're logged in with here.</p>
<p>Thanks,<br>
Brett</p></div>Brett