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Marked 2 hangs while loading images

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Mandar

25 Sep, 2020 02:03 PM

I'm on macOS Catalina 10.15.6 and using the cloud version of Marked 2.

Until recently Marked 2 was working just fine, asking for permissions when it needed to load images from new folders. Now, if I open a file with images, I get asked for permissions. On granting permissions nothing happens ... Marked 2 shows "Loading..." and beachballs forever, until I am forced to Force Quit it.

I have tried erasing and reinstalling Marked 2, but that hasn't solved the issue. The System Preferences, Security & Privacy panel doesn't list Marked 2 under the Files & Folders list.

Kindly advise.

1. Support Staff 1 Posted by Brett on 25 Sep, 2020 02:51 PM

   

   I'll need to do some testing in this, it's possible something changed when I tried to fix some related crashes. Where are your images stored in relation to the Matkdown file you're opening?

   - Brett

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2. 2 Posted by Mandar on 25 Sep, 2020 03:47 PM

   

   Two levels down in a subfolder. But I also tried copying to the same folder as the markdown and got the same results.

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3. Support Staff 3 Posted by Brett on 25 Sep, 2020 04:05 PM

   

   That's really odd. I think the easiest thing for right now would be to
   convert your license over to a direct (Paddle) one and see if that
   helps. Download the app from https://marked2app.com (Free Demo) and see
   if you still have the issue, and if not, I'll send you a free license
   for that version.

   -Brett

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4. 4 Posted by Mandar on 25 Sep, 2020 05:06 PM

   

   Works perfectly fine with the free demo version downloaded from marked2app.com

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5. Support Staff 5 Posted by Brett on 25 Sep, 2020 05:18 PM

   

   Ok, sending a license to the email you registered with here. Let me know if you don't get it in the next 30 minutes.

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6. Brett closed this discussion on 25 Sep, 2020 05:18 PM.