"Cross Grade" my App Store License

Michael Burgoon's Avatar

Michael Burgoon

15 May, 2020 03:33 PM

I purchased Marked 2 from the Apple Store this morning. However every time I open a file from Bear in Marked, I get a security warning (that often times is completely grayed out). I've added the app to Full-Disc access in macOS settings but that didn't help. Had I known the App Store version was limited like this with Bear, I would have purchased directly from your website.

Is it possible to convert my App Store license to your standalone version???

  1. Support Staff 1 Posted by Brett on 15 May, 2020 03:53 PM

    Brett's Avatar

    Yes, I'll send a license code to the email you registered with here.

  2. Brett closed this discussion on 15 May, 2020 03:53 PM.

  3. Michael Burgoon re-opened this discussion on 15 May, 2020 03:55 PM

  4. 2 Posted by Michael Burgoon on 15 May, 2020 03:55 PM

    Michael Burgoon's Avatar

    Awesome, thank you :) I got it.

  5. 3 Posted by Chris Decker on 01 Jun, 2020 10:13 PM

    Chris Decker's Avatar

    I'm having the exact same issue and tried the same process as Michael. Can you please cut me a license code, too? I can get you whatever proof is needed to show I purchased it on the Mac App Store.

  6. Support Staff 4 Posted by Brett on 02 Jun, 2020 02:11 AM

    Brett's Avatar

    @Chris sent to your email.


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