upgrade

Henk Verhaar's Avatar

Henk Verhaar

13 Oct, 2019 02:56 PM

I'm pretty sure I bought a license to Marked 2 directly from you - not through the App store. Just now, when I started Marked 2, I got a notice that an important update was available, and did I want to download and install - so I did. Then after the upgrade, Marked informed me that I am in trial mode, and need to purchase a license. I don't think that is correct?

  1. Support Staff 1 Posted by Brett on 13 Oct, 2019 03:15 PM

    Brett's Avatar

    Due to a change in the license format, some users will have to re-enter
    their registration. If you've lost your code, please visit my.paddle.com
    and see if you can recover it there. If not, let me know.

    Thanks,
    Brett

  2. 2 Posted by Henk Verhaar on 13 Oct, 2019 04:02 PM

    Henk Verhaar's Avatar

    Worked. Thanks

    Henk

  3. Brett closed this discussion on 22 Oct, 2019 01:55 PM.

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