Crash El Capitan

Roberto Lo Faro's Avatar

Roberto Lo Faro

28 Jan, 2017 08:03 PM

The application crashes with El Capitan

Installing the previous version is required license
Thanks

  1. Support Staff 1 Posted by Brett on 30 Jan, 2017 04:39 PM

    Brett's Avatar

    If possible, please provide a crash log from Console.app. I'm unsure if
    you're requesting a license for the direct version, and if it's a
    cross-grade from the MAS version or not…

    -Brett

  2. 2 Posted by Roberto Lo Faro on 30 Jan, 2017 07:34 PM

    Roberto Lo Faro's Avatar

    Application downloaded from the app store, not purchased from your site.
    It could be the reason It requires the license?
    Ciao
    Roberto

  3. 3 Posted by Roberto Lo Faro on 30 Jan, 2017 07:41 PM

    Roberto Lo Faro's Avatar

    Extract of the log file...
    Ciao
    Roberto

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