tag:support.markedapp.com,2011-09-11:/discussions/problems/110580-app-crashes-when-opening-prefsproofingMarked: Discussion 2016-03-05T17:08:43Ztag:support.markedapp.com,2011-09-11:Comment/393308972016-03-04T20:26:39Z2016-03-04T20:26:39ZApp crashes when opening prefs/proofing<div><p>Hi Gernot,</p>
<ol>
<li>What version of Marked 2 are you running?<br></li>
<li>Could you attach a text file containing your list of avoid
words?<br></li>
<li>Could you open Utilities/Console.app and provide a crash
report?</li>
</ol>
<p>The easiest step to try would be deleting all of Marked's
preferences,<br>
but I'd be curious about the above questions first.</p>
<p>Thanks,<br>
Brett</p></div>Bretttag:support.markedapp.com,2011-09-11:Comment/393308972016-03-05T14:04:17Z2016-03-05T14:04:19ZApp crashes when opening prefs/proofing<div><p>Hi Bret</p>
<p>thanks for your prompt reply.</p>
<blockquote>
<ol>
<li>What version of Marked 2 are you running? 2.5.4 (916)</li>
</ol>
</blockquote>
<ol>
<li>Could you attach a text file containing your list of avoid
words?<br></li>
<li>wordlist attached to this email</li>
<li>
<p>In Marked I added an URL, see screenshot. Maybe this causes an
issue. Unfortunately I can edit the list in Marked anymore.</p>
</li>
<li>
<p>Could you open Utilities/Console.app and provide a crash
report?<br>
attached</p>
</li>
</ol>
<blockquote>
<p>The easiest step to try would be deleting all of Marked's
preferences, I was looking for this and reinstalled the app, but no
success, how can I do this?</p>
</blockquote>
<p>Thanks<br>
Brgds<br>
Gernot</p></div>Gernot Weisetag:support.markedapp.com,2011-09-11:Comment/393308972016-03-05T14:33:23Z2016-03-05T14:33:23ZApp crashes when opening prefs/proofing<div><p>Ok, I tested with your word list and tried adding urls but was
unable to<br>
get a crash or hang. I would suggest trashing preferences and
trying<br>
again. The instructions are different for the Mac App Store and<br>
direct-purchase versions, which are you running?</p>
<p>-Brett</p></div>Bretttag:support.markedapp.com,2011-09-11:Comment/393308972016-03-05T15:17:38Z2016-03-05T15:17:39ZApp crashes when opening prefs/proofing<div><p>I have purchased via Mac App Store.</p></div>Gernot Weisetag:support.markedapp.com,2011-09-11:Comment/393308972016-03-05T15:38:15Z2016-03-05T15:38:15ZApp crashes when opening prefs/proofing<div><p>Ok, so here's how to clear the preferences. Note that this is
going to<br>
reset ALL your settings, including any custom CSS, mathjax
settings,<br>
etc.:</p>
<ol>
<li>Quit Marked<br></li>
<li>Delete the folder at
~/Library/Containers/com.brettterpstra.marked2<br>
(note that you can zip this folder into an archive as a backup
before deleting if you would like the option to restore settings in
the case<br>
that the preference reset has no effect)<br></li>
<li>Empty the trash and reboot the computer</li>
</ol>
<p>Next time you launch Marked, it should start fresh. You'll need
to set<br>
any preferences that had been changed since the first launch. Let
me<br>
know if this fixes the issue.</p>
<p>I did also notice that your avoid word list seemed to have a
space at<br>
the beginning of every line. This shouldn't cause problems, but may
be<br>
worth fixing just in case. I'd also avoid using slashes (such as in
the<br>
URL), as they can trigger interpreting the word as a regular
expression.<br>
Again, I don't think this is actually an issue in this case, but
worth<br>
trying to be sure.</p>
<p>-Brett</p></div>Bretttag:support.markedapp.com,2011-09-11:Comment/393308972016-03-05T16:31:30Z2016-03-05T16:31:30ZApp crashes when opening prefs/proofing<div><p>Thanks, clear prefs is not a problem, as I am using only the
avoid list pref so far.</p>
<p>I don’t have</p>
<blockquote>
<p>~/Library/Containers/com.brettterpstra.marked2 Searched my mac
but couldn’t find it. Also set hidden file visible.</p>
</blockquote>
<p>Any help?</p>
<p>Gernot</p></div>Gernot Weisetag:support.markedapp.com,2011-09-11:Comment/393308972016-03-05T16:48:10Z2016-03-05T16:48:10ZApp crashes when opening prefs/proofing<div><p>The library folder is hidden by default. Try pressing
shit-command-g in Finder and pasting ~/Library/Containers and
pressing return.</p>
<p>-Brett</p></div>Bretttag:support.markedapp.com,2011-09-11:Comment/393308972016-03-05T17:08:42Z2016-03-05T17:08:43ZApp crashes when opening prefs/proofing<div><p>Great, works perfectly now and fast. Thanks for quick help, much
appreciated.<br>
Brgds from Basel<br>
Gernot</p></div>Gernot Weise